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Interior Nat Harbor

Non-Emergency Medical Assistance Transportation (NEMT) Program

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The Non-Emergency Medical Assistance Transportation (NEMT) Program provides non-emergency transportation to Medicaid covered medical services for eligible medical assistance residents who have no other means of getting to their medical appointments. Services are provided after a thorough screening process for new clients. Current clients are also screened periodically.


These transportation services are provided through the use of contracted vendors that provide sedan, wheelchair and ambulance transportation. 

NEMT does not include emergency transportation or transportation to or from the following services:

  • Workshops or daycare programs
  • Visitation Purposes
  • Non-Medical Services
  • During severe weather conditions when deemed unsafe
  • Any medical services not payable through Medicaid


NEMT can be reached at 301-856-9555.

Fee and Scheduling

There is no fee for services. Non-emergency transportation services must be scheduled a minimum of 24 hours in advance. Transportation services are not guaranteed, unless patients have just been discharged from the hospital.

Recipients requesting to use transportation services will be screened by program staff.


To qualify, the recipient will be asked to provide a copy of their Medicaid card and a signed HIPPA form. A primary care physician certification will be obtained after screening. Out-of area physician referrals may also be needed prior to appointments that are more than 30 miles from the recipient’s home.

Trips to medical appointments are verified in advance of scheduling; post-verifications are also performed.

More Information

If you are a current client, please call the NEMT at 301-856-9555 for transportation a minimum of 24 hours in advance of medical appointments. Residents can apply by calling 301-856-9555 between 8:30am - 4:00pm Mondays - Fridays.