Heat Warning in Effect

County urges caution during this severe weather event. Visit mypgc.us/StayCool for more info.

Trash Time Change

Due to extreme heat, trash collection throughout the county will begin at 5 am beginning Monday, July 15, 2024. Learn more at mypgc.us/ClearTheCurb.


311 On the Go! Mobile Unit

The 311 On The Go! Mobile Unit meets residents where they are! We are ready to respond to your community’s needs. Complete the request form to have 311OTG! Mobile Unit visit your community or community event.

The Office of Community Relations will do our due diligence to meet each request; however, we may need to modify the date and time for the 311OTG! Mobile Unit to visit your community.

311 On the Go! Mobile Unit

How to Use PGC311

Use the PGC311 Mobile App or Web Portal to: 

  1. Request County services 24/7 such as Litter Removal, Pothole Repair, etc. 
  2. Upload a photo with your service request. 
  3. Check the status of existing requests. 
  4. "Drop a pin" to help pinpoint a location. 
  5. Create an account to track your service requests and get timely updates about your requests. 
  6. Provide feedback about our customer service and agency services with our quick 3-question surveys. 
  7. Search and see helpful knowledge articles about County services. 
  8. Search for other requests in your community.  

Speak to a Live Agent

Monday-Friday 7 a.m.-7 p.m. 

Call 3-1-1 or dial 301-883-4748 if outside of Prince George's County.


The PGC311 App is Available 24/7

PGC311 App Icon

Download the PGC311 App

from the Google Play Store

from the Apple Store

Requests and Knowledge Articles

Submit a Service Request

Check the Status of Your Request

Access Knowledge Articles

Visit the PGC311 Web Portal at www.pgc311.com


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