Walk-Through Permit Process
DPIE is now offering limited walk-through service through our Virtual Permit Cafe, located in the Permit Center. The Virtual Permit Cafe allows homeowners to have their homeowner permit application processed, reviewed and issued in a virtual, contact-free environment. When necessary, customers have the ability to speak with plan reviewers through video and audio services. At the end of the process, homeowners are issued their permits — within the same day, in most cases.
Homeowners are no longer required to make an appointment for Walk-Through Permits. Customers will be assisted at the Virtual Permit Cafe (VPC) on a first-come, first-served basis Mondays–Fridays, from 8:30 a.m.–2:30 p.m. For additional information and to access the new link, view the NEW Virtual Permit Process for Homeowners page.
Virtual Walk-Through Permit Process
Please print and save these "Virtual Walk-Through Permit Process Instructions."
Here is how the process works:
- Access the DPIE permitting platform to start your application.
- Select the "Virtual Permit Cafe" option as your type of review.
- In order for your application to be processed, you will need to check into the Virtual Permit Cafe via the following link:
- You will be required to upload your plans.
- During the virtual session, you will receive email and text messages with updates of the plan review process.
- IMPORTANT: You need to monitor these notifications as you may be required to join a video/audio session with plan reviewers.
- At the end of the review, you will receive a notification to pay for your permit, and a permit will be emailed to you.
REMEMBER: DPIE is currently offering virtual review for HOMEOWNER PERMITS ONLY. We plan to expand the walk-through process in the future.
Virtual Permit Cafe Manual
For detailed step-by-step instructions with visuals, view the "Virtual Permit Cafe Manual." The manual contains images and helpful hints to guide you through the virtual Walk-Through Permit process.
Hours of Operation
Mondays–Fridays, from 8:30 a.m.–2:30 p.m.
List of the Eligible Permit Types
The Virtual Walk-Through Permit Process* is available for Residential Homeowner case types only. (This does NOT include Use & Occupancy case types.)
Virtual Permit Cafe walk-through customers can include more than one scope of work in their permit application as indicated in the chart below.
|Item||Combining VPC Scope of Work||Combine with Items|
|A.||Above Ground & Underground Tank||Max 3 additional items|
|B.||Above Ground Swimming Pool||Max 3 additional items|
|C.||Accessory Structures (Gazebo, Garage, Pergola, Shed, Carport Only) — No more than 500 sq. ft. and 15 ft. high; alteration and repair of existing accessory structure; no change in use.|
|D.||Addition to Single Family Dwelling — No more than 500 sq. ft. and no more than one story high at ground level; no party walls||No other items allowed with this scope.|
|E.||Areaway — New/Replacement||Max 3 additional items|
|F.||Awning — 24" deep||Max 3 additional items|
|G.||Basement Finishing||Max 3 additional items|
|H.||Damage Report — No drawings (only)||Max 3 additional items|
|I.||Deck, One Level — No more than 500 sq. ft.||Max 3 additional items|
|J.||Drywall — New/Replacement||Max 3 additional items|
|K.||Fence — New/Replacement||Max 3 additional items|
|L.||Fire Pit||Max 3 additional items|
|M.||Fireplace Inserts||Max 3 additional items|
|N.||Interior Non-Load-Bearing Wall Demolition||Max 3 additional items|
|O.||Interior Remodeling/Alteration and Repair — One level; no load-bearing structural work||Max 1 additional items|
|P.||Patio||Max 3 additional items|
|Q.||Pergola/Trellis||Max 3 additional items|
|R.||Porch and Steps — New/Repair; no more than 500 sq. ft.||Max 1 additional items|
|S.||Portico||Max 3 additional items|
|T.||Ramp — New/Replacement||Max 3 additional items|
|U.||Retaining Wall — New/Replacement; maximum height of 4.5 ft. measured from top of footing||Max 3 additional items|
|V.||Roof Sheathing Replacement — No permit required for replacing SHINGLES ONLY||Max 3 additional items|
|W.||Shed — Over 150 sq. ft. or more than one shed on a property requires a permit.||Max 3 additional items|
|X.||Walkway/Stoop — New/Replacement||Max 3 additional items|
|Y.||Waterproofing — Exterior/Interior||Max 3 additional items|
|Z.||Window/Door Replacement/Repair — No permit required if in-kind (same size)||Max 3 additional items|
|AA.||Window Well — New/Replacement||Max 3 additional items|
*Applicants must complete the walk-through process and receive issuance of one application in order to check-in with a new application number.
**Above scope is only for VPC homeowners, MHIC contractors and homeowner representatives to apply for existing residential (one- and two-family dwellings and townhouses not more than 3 stories) projects.
***DPIE staff reserves the right to change an application from a virtual walk-through review to file for regular ePlan review.
Please Note: Properties serviced by a private well and/or septic system CANNOT use the virtual permit process.