Walk-Through Permit Process
DPIE is now offering limited walk-through service in our new Virtual Permit Center. The Virtual Permit Center allows homeowners to walk their homeowner permit applications through the plan review process in a virtual, contact-free environment. When necessary, customers have the ability to have interactive conversations with plan reviewers through video and audio services. At the end of the process, homeowners are issued their permits — within the same day, in most cases.
Customers will be assisted at the Virtual Permit Center (VPC) on a first-come, first-served basis from 8 a.m.–3:00 p.m. on Monday, Tuesday, Thursday and Friday and from 9 a.m.–3 p.m. on Wednesday. For additional information and to access the new link, view the NEW Virtual Permit Process for Homeowners page.
Virtual Walk-Through Permit Process
Please print and save these "Virtual Walk-Through Permit Process Instructions."
Here is how the process works:
- Access the Momentum portal.
- Complete and submit your online application and check the "Virtual Walk-Through Submission" option.
- Print and bring a copy of your application, along with your plans on a flash drive, to DPIE.
- You will be seated at a terminal and asked to check in to the Virtual Permit Center.
- You will be required to upload your plans.
- During the virtual session, you will receive email and text messages with updates of the plan review process.
- IMPORTANT: You need to monitor these notifications as you will be required to join a video/audio session with plan reviewers.
- At the end of the review, you will receive a notification to pay for your permit, and a permit will be emailed to you.
REMEMBER: DPIE is currently offering virtual review for HOMEOWNER PERMITS ONLY. We plan to expand the walk-through process in the future.
Hours of Operation
Mondays–Fridays, from 8:30 a.m.–3:00 p.m.
The Virtual Walk-Through Permit Process* is available for Homeowner case types only, as listed below:
- Accessory Structures (Gazebo, Garage, Pergola, Shed, Carport Only) — No more than 500 sq. ft. and 15 ft. high; alteration and repair of existing accessory structure; no change in use.
- Addition to Single Family Dwelling — No more than 500 sq. ft. and no more than one story high at ground level; no party walls.
- Areaway — New/Replacement
- Basement Finishing
- Deck, One Level — No more than 500 sq. ft.
- Drywall — New/Replacement
- Fence — New/Replacement
- Fire Pit
- Fireplace Inserts
- Interior Non-Load-Bearing Wall Demolition
- Interior Remodeling/Alteration and Repair — One level; no load-bearing structural work
- Porch and Steps — New/Repair; no more than 500 sq. ft.
- Ramp — New/Replacement
- Retaining Wall — New/Replacement; less than 5 ft. measured from top of footing
- Roof Sheathing Replacement — No permit required for replacing SHINGLES ONLY
- Shed — Over 150 sq. ft. or more than one shed on a property requires a permit.
- Walkway/Stoop — New/Replacement
- Waterproofing — Exterior/Interior
- Window/Door Replacement/Repair — No permit required if in-kind (same size)
- Window Well — New/Replacement
*Applicants will be limited to one application, per address, per day.
**Above scope is only for VPC homeowners, MHIC contractors and homeowner representatives to apply for existing residential (one- and two-family dwellings and townhouses not more than 3 stories) projects.
***DPIE staff reserves the right to change application from virtual walk-through review to file for review.
Please Note: Properties serviced by a private well and/or septic system cannot use the virtual permit process.