Prince George’s County Department of Social Services Announces Transition of Health Insurance Connector Entity to HealthCare Access Maryland
For Immediate Release:
June 30, 2026
Prince George’s County Department of Social Services Announces Transition of Health Insurance Connector Entity to HealthCare Access Maryland
LANDOVER, MD – The Prince George’s County Department of Social Services (PGCDSS) announced today that health insurance enrollment services and outreach under the Prince George’s County Health Connect (PGC Health Connect) program will transition to HealthCare Access Maryland (HCAM), effective July 1, 2026. Other Family Investment services, including medical assistance, will continue to be available through PGCDSS via socialservices.mypgc.us and 301-909-7025.
PGC Health Connect has proudly served as the county’s connector entity since the inception of Maryland’s marketplace in 2013. Connector entities serve as trusted, community-based resources for health coverage assistance. Through community outreach, education, and one-on-one support, trained experts help residents enroll in health insurance through Medicaid and Maryland Health Connection, the state’s official insurance marketplace.
This transition occurs as Maryland prepares for major federal modifications to Medicaid eligibility and renewal requirements. The PGCDSS is working closely with HCAM and Maryland Health Connection to ensure a seamless operational transition. Residents will experience full continuity of care, with uninterrupted access to trusted, local assistance with enrolling in, renewing, and maintaining health insurance coverage through Medicaid and private health plans.
“Our primary focus has always been the health and well-being of Prince George’s County families,” said Jennifer Amaya Thompson, Director of the Prince George's County Department of Social Services. “As PGC Health Connect transitions its connector services to HealthCare Access Maryland, we are confident that our residents will continue to receive the dedicated, high-quality enrollment support they deserve. We look forward to working closely with HCAM to ensure a seamless transition and to building new strategies that keep our community healthy and covered.”
For more information about health insurance enrollment services or to connect with a Consumer Assistance Worker, residents can visit www.hcamaryland.org or contact the Connector Call Center at (410) 500-4710. Medicaid information will continue to be available through Maryland Health Connection by calling 1-855-642-8572 (toll-free).
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About the Prince George’s County Department of Social Services
The Prince George's County Department of Social Services provides opportunities for residents of the County to become independent, responsible, and stable members of the community. The department fulfills this mission by providing intervention services that strengthen families, protect children and vulnerable adults, encourage self-sufficiency, and promote personal responsibility through critical assistance programs. Learn more about the department at: socialservices.mypgc.us.
For more information, contact:
Jordan Anderson
Public Information Officer
Prince George’s County
Department of Social Services
Cell: 227-215-6411
