What should I do if the hauler misses my trash or recycling pickup on the scheduled day?

Due to HIPAA laws, the doctor’s note cannot be submitted electronically; therefore, please mail the certification/or recertification form and the doctor’s note to:

• Department of the Environment
  Resource Recovery Division
  ATTN: Collections Section (On-Premises Services)
  3001 Brown Station Road
  Upper Marlboro, Maryland 20774

As part of the new eligibility or recertification process, residents must consult their physician to obtain a note stating that they are unable to roll the trash or recycling cart to the curb due to mobility issues. Additionally, please confirm that no one else living in your home is authorized to roll the cart(s) to the curb. 

Residents can now place UP TO 4 standard bulky items directly next to your trash cart for curbside pickup on your regular trash collection day. Learn about the faster and improved curbside bulky trash collection, how to prepare items to ensure pickup, what is accepted, and more at mypgc.us/clearthecurb. 

Appointments are still required for spare tires and white goods/appliances (washing machines, dryers, furniture, water heaters, etc.). To schedule an appointment for white goods/appliances and tires, contact PGC311 online at mypgc.us/pgc311 or by dialing 3-1-1 (if in the County) or 301-883-4748 (if out of the County). 

Bulky items should be placed at the curb no earlier than the night before your scheduled collection day or by 6 a.m. the morning of your appointment date.

Household items that are flammable, caustic or toxic are considered to be hazardous. Household Hazardous Waste (HHW) includes:

• Acids
• Antifreeze
• Car Batteries
• Cleaners
• Insecticides
• Oil-Based Paints
• Poisons
• Solvents
• Swimming Pool Chemicals
• Used Motor Oil

The site and other associated lots at the Brown Station Road Sanitary Landfill, 11611 White House Road in Upper Marlboro, have closed to the public. Residents can properly dispose of HHW/E-waste items at upcoming mobile events. Residents can temporarily take Electronics to the Brown Station Road Convenience Center, 3501 Brown Station Road, Upper Marlboro, for proper disposal. For more information concerning household hazardous waste, please call 301-883-5810.

Learn more with this video on HHW and Electronics Recycling:

The County will notify the hauler of your address and the assigned cart location for on-site collection service.

 

No. Eligibility for on-premises collection is not determined by age. You must provide a physician’s note confirming that you are immobile or physically unable to roll the cart(s) to the curb. Also, no one else living in the house should be able to roll the cart(s) to the curb.

You can submit your on-premises certification form after obtaining your doctor’s note. Applications are accepted on a rolling basis.

Please contact the Collections Section at 301-952-7617.

If you are not approved for on-premises collection service, the service will not have started, and the cart(s) and/or yellow recycling bin must still be at the curb for collection. If your address has been removed from the service, the on-premises service will end thirty (30) days after you do not receive your recertification form or thirty (30) days after the disapproval date on the on-premises certification/recertification form. An inspector will contact you by knocking on your door, emailing you, sending USPS mail, or leaving a door hanger to notify you that the on-premises service will be discontinued.

 

Your cart(s) must be visible from the street and placed at the location specified and communicated to you by the County Inspector, which may include the front door, front garage, side door, or side of the house. The Inspector assigned to your case will inform you of the acceptable collection location during the evaluation process. Carts or yellow recycling bins should not be placed behind gates, fences, or in the backyard, as the collection crew will not be able to retrieve carts or bins from these areas.

To view a full list of the waste collection holiday schedule, visit Holiday Waste Collection Schedule for more information or contact PGC311.

Clippings that are left on the lawn will return to the earth and restore natural ingredients to the soil. Additionally, these clippings help to retain moisture, reduce wear and facilitate growth. By not bagging our grass clippings, the cost of waste removal is reduced by 24%. Find more information about Yard Trim Collection.

No. On-premises service is not available for households where a capable individual lives in the home and can roll the cart(s) to the curb. Additionally, if you have family members or regular visitors who can take the carts to the curb and return them to the house, you should refrain from signing up for on-premises collection service.

A person must have a doctor’s note indicating their inability to physically move or roll their trash or recycling cart(s) to the curb for collection. Additionally, the person must not have anyone else living at the residence who can do so. 

Once collected, recyclables are taken to the County’s Materials Recycling Facility (MRF) where the materials are sorted and are either crushed (glass) or baled (newspaper, plastic, aluminum and steel) for shipment to markets. For more information, please watch visit our Residential Recycling program page or watch the video below.

English:

Spanish/Español:

Any Prince George’s County resident receiving waste collection contracted by the County can apply or be recertified for on-premises waste and recycling collection for any household where all residents are physically unable to move the cart(s) to the curb. On-premises waste/recycling collection refers to the collection of trash and recycling that occurs at the front or side door of the residence.

A resident may report a missed collection starting at noon on their regular collection day by contacting PGC311 online or dialing 311.

Recertification forms must be submitted at least 30 days before the end of the initial two-year period during which you received the service. For example, if you started receiving the on-premises service on September 1, 2025, you need to resubmit your recertification form by August 1, 2027. 

If you are a new applicant, once your on-premises application form has been submitted, an inspector will contact you. If you qualify for the service, on-premises collection usually begins within one to two weeks after your approval status. 

 

No plastic bags are allowed in the curbside recycling program including translucent clear plastic bags. These bags can only be used for shredded paper. For more information about the policy, please contact PGC311 or visit Residential Recycling - Unacceptable Items.

For information about your trash collection service, please contact PGC311 or visit us at Residential Collections.

All trash must be tied and bagged securely.

To learn the trash and recycling days for your community, use our online address tool or contact PGC311 to determine your collection day. 

Please contact the Collections Section at 301-952-7617.

Only residents who are unable to move or roll their trash or recycling cart(s) should consider applying for this service. If you have regular visitors or family at your home the evening before or by 6 a.m. on the collection day, please consider asking them to help roll your carts to and from the curb. This service is reserved for those who cannot physically move their cart(s) and lack assistance. 

A physician’s note must verify that you are immobile and/or unable to move the cart(s) to the curb. This documentation is crucial to ensure that on-site services are only provided to individuals who meet the eligibility criteria.

The changes aim to ensure that on-premises collection services are available only to residents who truly need this specialized service, specifically those who are immobile and have no one at home to help roll the cart(s) to the curb.

Yes. Recertification every two years is required to confirm that on-premises service is still necessary. If you are permanently disabled or immobile, a physician’s note might not be needed for each recertification period. However, the recertification form must still be filled out and submitted to verify that:

• You still live at that address.
• No one in your household can roll the cart(s) to the curb.
• You still need the on-premises service.
• Your contact information is up to date.