Who needs a Site/Road permit and why?
Any person(s) planning to develop a property, or perform work within the public right-of-way (limits of the roadway area) or on...
What types of Site/Road permits does DPIE issue?
Site/Road issues many permits including the following:
- Site Development Concept Plan
- Street Grade Establishment Plan
- Site...
What can I do when I see a problem in the roadway in a residential subdivision or commercial development that is under construction (i.e., safety issues, drainage problems, potholes, etc.)?
If problems occur on existing roadways or on subdivision roadways under construction, DPIE has the responsibility to maintain...
What is PGC311 and hours of operation?
- PGC311 is a one-stop call center that residents may call to get answers to questions and receive assistance with resolving non...
Will I need to give my name when calling or emailing?
No, you may provide comments or request information and services anonymously. The 311 Call Center Representative will collect...
When there are emergencies, will 311 be available?
Yes, the 311 Call Center supports all county emergency response efforts including severe weather, public health and public...
Will 311 services be accessible to callers with limited English proficiency?
Yes, we have bilingual Call Center Representatives available for callers who speak Spanish. We also subscribe to a language...
What happens after I contact 311 or need to followup on my request?
The Call Center Representative will either provide you with the information you requested, or send a service request to the...
May I call a department directly if I know the number?
You may still call a department directly. However, numerous government numbers that were called in the past may be re-routed to...
What happens after I contact 311?
The Call Center Representative will either provide you with the information you requested, or send a service request to the...