Fire/EMS Office of Community Relations & Engagement
Fire/EMS Office of Community Relations and Engagement
One of the department’s most active outward-facing offices is the Community Engagement Office, or CEO. The CEO focuses on proactive public education programs to prevent 9-1-1 calls, such as managing the department’s free smoke alarm installation program. The Community Engagement team conducts a variety of fire prevention, fire and life safety, and injury prevention programs to schools, churches, businesses, and community groups within the County.
Email Fire/EMS Community Relations and Engagement
Daytime Office Number: 301-883-5250
After Hours - Contact the Fire/EMS Watch Office - 24/7: 301-583-2200
Standards of Cover / Community Risk Assessment
This Standards of Cover and Community Risk Assessment Report serves as a comprehensive tool for the Prince George’s County Fire/Emergency Medical Services (EMS) Department to analyze and implement the best deployment strategies to ensure adequate emergency response coverage for residents, businesses, and visitors of Prince George’s County, Maryland. The culmination of this report was the result of a rigorous analysis of our community risks, departmental objectives, essential critical tasks, studies of distribution and concentration of fixed and mobile resources, reliability studies, and historical performance. This report was developed by Fitch and Associates Consultants, with the participation and collaboration of committed internal and external stakeholders. The Prince George’s County Fire/EMS Department is an “all-hazards” agency providing emergency medical response, fire suppression, technical rescue, hazardous materials response, marine rescue, life safety inspections, fire and arson investigations, bomb and explosive response, and community level public life safety education. As the Department strives to provide the highest quality services to protect the lives, property, and environment in our communities, this document assists us in ensuring the best strategies for a safe and effective response force for a variety of emergency and specialty situations.
Standards of Cover / Community Risk Assessment
Standards of Cover / Community Appendices
Fire Safety Education
The Fire Safety Education link provides Prince George's County community members with valuable tips, tools, and resources.
Hands-only CPR/AED use
According to the American Heart Association, our hands can do so many things, the most important of which may be saving someone’s life. Hands-only CPR involves pushing repetitively on the center of the patient's chest. The purpose of hands-only CPR is to get the patient's blood pumping through their body until Fire/EMS units can arrive and perform more advanced life support measures. An AED, or automated external defibrillator, is used to help people experiencing sudden cardiac arrest. The easy-to-use medical device can analyze the heart's rhythm and, if necessary, deliver an electrical shock to help the heart re-establish an effective rhythm. According to the American Red Cross, currently, the only way to restore a regular heart rhythm during cardiac arrest is to use an AED. Learning both hands-only CPR and how to use an AED could help you save a life.
Stop the Bleed
Through our Stop the Bleed course, you’ll learn to recognize life-threatening bleeding and intervene effectively. The person next to a bleeding victim may be the one most likely to save them. Take the course and become empowered to make a life-or-death difference when a bleeding emergency occurs. Stop the bleed—save a life!
For More Fire Safety Education Information
Smoke Alarm Program
After meeting the smoke alarm criteria, The Prince George's County Fire/EMS Department will visit your home to install one free smoke alarm. To arrange a visit, call the Prince George's County Fire/EMS Watch Office, 24/7, at 301-583-2200. Use the criteria below to see if you qualify for one free smoke alarm.
Smoke Alarm Criteria:
- Proof of residency
- Homeowner (not rental property)
- Your home cannot currently have hard-wired detectors - (Case-by-Case).
NOTE: A certified electrician must replace hard-wired detectors.
The Fire/EMS Department will install ONE FREE SMOKE ALARM per residence.
To facilitate the installation of a home fire notification system for Maryland Residents who are deaf or hard of hearing, please visit the Fire & Burn Safety Coalition of Maryland.
Age-Targeted Safety Presentation
The Community Relations and Engagement Office offers several risk reduction sessions on a variety of topics for all age groups. These programs are designed to inform and educate the public on the various injury prevention initiatives, such as falls, bicycle safety, fire escape plans and reduce the number of 911 calls.
Email Fire/EMS Community Relations and Engagement
Car Seat Installations
Prince George’s County Fire/EMS Department strives to make sure children are properly secured in an appropriate car seat while traveling. Receive a free community service by having your car seat professionally checked by one of our nationally certified Child Passenger Safety Technicians.
Email Request to Make an Appointment
Strategic Plan 2023-2028
The Prince George's County Fire & EMS Department's 2023-2028 Strategic Plan is a comprehensive roadmap that identifies the challenges and opportunities lying ahead, as well as the strengths and weaknesses the department expects to encounter in the coming years. This blueprint not only delineates our organizational landscape but also serves as a guiding framework, directing our efforts toward growth, community outreach, and operational enhancements. Developed through a collaborative approach, this Plan reflects a diversity of perspectives by integrating input from both the community and our dedicated staff. It builds upon the department's updated goals established during the September 2022 community strategic planning meeting, outlining the highest-priority initiatives crucial for excellence and continuous improvement over the 2023-2028 period.
Fire/EMS Department Strategic Plan
2023 Annual Report
The Prince George's County Fire/EMS Department is proud to present our 2023 Annual Report. We salute the dedicated service provided by our career, volunteer & civilian members last year. We are One County, One Department with One Mission, The Mission to Serve!
Complaint Against Department Law Enforcement Officer
Complaint Against Fire/EMS Form | Spanish
Resources for Fire/EMS Members
General Orders
The General Orders link includes Fire/EMS Policies and Procedures.
Health & Wellness Resource Center
The Health & Wellness Resource Center is designed to help the members of the Fire/EMS Department navigate through the various services provided by the Health & Wellness Office.
Health & Wellness Resource Center
Member Services
The Member Services link includes Risk Management Medical Physical Appointments, Respiratory Fit Testing Appointments, MyPGFD, Office 365 (Email), Kronos Telestaff, Target Solutions, First Watch, Elite ePCR – Maryland Patient Care Reporting and Motorola PremierOne (CAD).