Use the PGC311 Mobile App or Web Portal to: 

1. Request County services 24/7 such as Litter Removal, Pothole Repair, etc. 

2. Upload a photo with your service request. 

3. Check the status of existing requests. 

4. "Drop a pin" to help pinpoint a location. 

5. Create an account to track your service requests and get timely updates about your requests. 

6. Provide feedback about our customer service and agency services with our quick 3-question surveys. 

7. Search and see helpful knowledge articles about County services. 

8. Search other requests in your community.  

Live Agents are available Monday-Friday 7am-7pm by calling 3-1-1 or 301-883-4748 if outside Prince George's County.