Our Mission is to consistently deliver outstanding service, and to provide residents a better understanding of government while addressing their questions and concerns in a timely and efficient manner.  As part of our commitment to deliver outstanding customer service, we have implemented a case management/tracking system which will enable us to initiate, monitor, and follow-up on issues/concerns from our community members working in conjunction with other agencies.
​
​​​​Issues may be submitted:​​
​• Online 24/7 at www.countyclick311.com
​• ​CountyClick311Mobile APP​                ​
​• Dialing 3-1-1
​​• 301-883-4748
​ ​ from 7:00 a.m. to 7:00 p.m.