What is PGC311 and hours of operation?

  • PGC311 is a one-stop call center that residents may call to get answers to questions and receive assistance with resolving non-emergency issues. This system makes it easier to reach county departments/services and greatly expands information available online. 311 allows citizens to have a quick, easy-to-remember, single point of access for non-emergency government information and services.
  • PGC311 Call Center is open Monday through Friday from 7 a.m. to 7 p.m.Online access is 24 hours a day, 7 days a week at www.PGC311.com.
  • If you are calling outside of Prince George’s County, call (301) 883-4748 from 7am to 7pm
  • We also support all county emergency response efforts including severe weather, public health and public safety events.

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