1. Where is the pothole located?

Roads that are identified by a route number (examples MD Route 214, MD Route 450, MD Route 210, U.S. 1, etc.) are the responsibility of the Maryland Department of Transportation State Highway Administration (SHA). Call 301-513-7300 to report a pothole to SHA.

2. What is a pothole?

A pothole is a depression in a road surface, usually asphalt pavement, where traffic has removed broken pieces of the pavement. It is usually the result of water in the underlying soil structure and traffic passing over the affected area.

3. Does the County fill potholes in alleys?

Alleys are not County maintained as they provide a limited service to a few residents. It is the responsibility of the adjacent property owners to provide the required maintenance and upkeep of alleys.

4. How do I report potholes around the railroad tracks?

Please call PGC311 at 3-1-1 (or 301-883-4748) Monday - Friday between the hours of 7 a.m. and 7 p.m. To report an emergency after normal business hours, please call 301-324-2710.

5. Once I report a pothole, how long does it take to get the pothole patched?

This service request type will take approximately 3 business days to be completed.

6. You filled a pothole, but a few days later, there it was again. Why don’t your repairs last longer?

Depending on weather rain or snow one is temporary, repaired with a cold asphalt mix and a permanent repair, repaired with a hot asphalt mix.

7. How do I know if what I am reporting can be repaired as a pothole or not?

The County does not expect everyone to be able to distinguish among pavement defects. There are many types of road maintenance service that can be requested through PGC311. Click HERE to report any type of pavement defect that is of concern to you, especially if it appears hazardous.