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1. How do I apply for a revision on the eplan system?

In order to revise your permit application, you will need to send an email to eplan@co.pg.md.us with an attached PDF or Word Document Revision Narrative on company letterhead (if applicable) that includes the following information: 

• Case number; 
• Applicant name; 
• Revised work description; 
• List of files being revised or added, if applicable; 
• Difference in cost of construction, if applicable; and 
• Any additional changes

Once received, we can begin processing your revision request.

2. Are we still required to submit 11”x17” wet seal drawings for eplan submission after all reviews have been completed?

Due to current COVID-19 terms, submittal of wet seals has been suspended in exception of CU & CGU case types. Customers will be required to submit wet seals before “Final Inspection” for CU and CGU case types, in order to get the certificate of occupancy. The applicant must print out all the signature ready stamped drawings in the “approved permit set folder” on 11”x17” sheets and apply the original signature and seals. For all other commercial case types (without a U attached to it), we can issue the permit without submittals of wet seals if a Third-Party Inspection Program (TPIP). 

The signed 11”x17” set can be placed in DPIE’s drop box, located outside DPIE headquarters at 9400 Peppercorn Place, Largo MD 20774.

3. How do I upload revised drawings for further review?

Please be advised that while your project is “in review,” you will not be able to upload any additional files. Once the review cycle is complete, and all the reviewers have finished their individual reviews, you will receive a task to upload your revised drawings.

4. I have a task to upload. Why will the ePlan system NOT allow me to upload my drawings in the applicable folder?

When uploading into PF projects, you will NOT be permitted to upload into the Parent Folders. You will need to click on the “+” sign by the discipline folder where you wish to upload. You will then be given two options to choose from: drawings or documents. Please upload accordingly. See the screenshot below using the Architectural folder as an example.

5. How do I pay my fees for my ePlan project online?

Online payments can be made at any time by clicking here. Please ensure that you complete the associated applicant payment task in ePlan as well.

6. Do you provide additional training for users who are not familiar with the ePlan system?

We have an ePlan training video which has step-by-step instructions on how to navigate ePlan. The video includes: how to upload files, access and complete task, pay fees, view change marks, and more!  DPIE also offers free ePlan Trainings that are held the third Thursday of every month via Zoom. All those who wish to attend may sign up on the activities link. 

For more information on Trainings and Webinars, check the DPIE website’s main page regularly.

7. How long does it take to review my commercial project and how do I obtain review status updates?

Due to current events, projects can take up to 4-6 weeks to review depending on the complexity of the project. Just because they can take up to 6 weeks, doesn’t mean that they necessarily will. You may check back in 2-3 weeks for an update, and in the meantime, continue to check your emails. Once reviews are completed you will receive an email notification. Friendly reminder, the applicant has access to the department review status by going into the project reports and clicking the magnifying glass next to Department Review Status.

8. How long does it take for my project to get issued on ePlan?

Once your project is in issuance, we please ask that you allow 1-2 business days for our issuance team to close out your project and issue your permit.

9. Why have I not received a review update, and how do I reach the reviewer to obtain a review status?

Please ensure that you have contacted the applicant to advise you of your current review status of your project. The applicant is able to contact the reviewer directly to get an immediate review status.

10. How do I obtain more information about your permitting and online application process?

Please visit the Permits page(s) on DPIE’s website for all updates on our online permitting services.