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April 20, 2021, 10:00 AM - 12:00 PM @ Virtual Training
Intro to Customer Service Training: Customer service is a vital to any business. We are going to look at what customer service is and classify how you can understand and provide excellent customer service. The following topics will be covered: 1) Effective communication; 2) Empathy; 3) Attentiveness; 4) Respect; and 5) Patience & Professionalism.