2. 

   DPW&T Constituent Survey

   We want to hear from you!

4. First Name
5. Last Name
7. Email*

   Please fill in with a valid email address.

9. Do you know what services DPW&T provides?*

   1. Yes
   2. No
   3. Other
11. How often do you use DPW&T's various services?*

    1. Never
    2. Sometimes (a couple times a year)
    3. Often (once every month)
    4. Always (everyday)
13. Which of DPW&T's services do you utilize the most?*

    1. Transportation
    2. Storm Drain Maintenance
    3. Highway Maintenance
    4. Engineering and Project Management
    5. Office of Administrative Services
15. I think DPW&T is helpful to my community*

    1. Strongly Agree
    2. Agree
    3. Neutral
    4. Disagree
    5. Strongly Disagree
17. I think DPW&T is dependable*

    1. Strongly Agree
    2. Agree
    3. Neutral
    4. Disagree
    5. Strongly Disagree
19. Please rate the professionalism of DPW&T during the last service you received:*
    -- Select One --PoorFairGoodExcellent
21. Please rate the consistency of DPW&T during the last service you received:*
    -- Select One --PoorFairGoodExcellent
23. Please rate the timeliness of DPW&T during the last service you received:*
    -- Select One --PoorFairGoodExcellent
25. Please rate the dependability of DPW&T during the last service you received:*
    -- Select One --PoorFairGoodExcellent
27. Please rate the ease of obtaining information on our website for the last service you received:*
    -- Select One --PoorFairGoodExcellent
29. Please rate the ease of obtaining information by phone during the last service you received:*
    -- Select One --PoorFairGoodExcellent
31. Please rate your overall satisfaction with DPW&T during the last service you received:*
    -- Select One --PoorFairGoodExcellent
33. Which form of public transportation do you use the most?*

    1. TheBus
    2. Metro
    3. MARC train
    4. Capital Bikeshare
    5. Other
35. Which DPW&T transportation service do you use the most?*

    1. TheBus
    2. Call-A-Bus
    3. Call-A-Cab
    4. MetroAccess
    5. Senior Transportation Services
37. Which service do you reach out to DPW&T about the most?

    1. Pothole Repair
    2. Traffic Sign Maintenance
    3. Litter Control
    4. Storm Water Management

    Pick up to two choices.

39. Which concern do you reach out to the Office of Engineering and Project Management about the most?*

    1. Pedestrian Safety Improvement
    2. Replacement of Bridges
    3. Roadway Reconstruction
    4. Green/Complete Streets
    5. Intersection Improvements
    6. Pavement and Concrete Rehabilitation
    7. Repair of Drainage Systems (including channels, ponds, and flood control systems)

    Pick your top three.

43. What is your age?*

    1. 17 or younger
    2. 18-20
    3. 21-29
    4. 30-39
    5. 40-49
    6. 50-59
    7. 60 or older
    8. Prefer not to answer
45. What is your gender?*

    1. Male
    2. Female
    3. Non-binary
    4. Prefer not to say
    5. Other
47. Please specify your ethnicity:*

    1. White
    2. African-American
    3. Latino or Hispanic
    4. Asian
    5. Native American
    6. Native Hawaiian or Pacific Islander
    7. Other/Unknown
    8. Prefer not to say

    Select all that apply.

51. Would you like to be added to the Community Partner's list?*

    1. Yes
    2. No

    Please include your email.

52. Provide your email here:
54. Would you like to subscribe to the Dispatch?*

    1. Yes
    2. No

    Please include your email.

55. Provide your email here:
57. What improvements would you like to see in DPW&T?

    List each suggestion in order of priority, with the most important suggestion listed first.

Leave This Blank:


59. Submit

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