DPIE offers homeowners in-person, walk-through service in our Permit Center. This process allows homeowners the ability to meet with plan reviewers and, when necessary, have interactive conversations through video and audio services at the Permit Center or remotely. At the end of the process, in most cases, homeowners are issued their permits on the same day.
Beginning July 1, 2022, homeowners will no longer be required to make an appointment for walk-through permits. Customers will be assisted at the Virtual Permit Café (VPC) on a first-come, first-served basis from 8:30 a.m. - 3:00 p.m. Wednesdays and Thursdays. Check in for your virtual walk-through review by clicking the Virtual Permit Café link.
You must arrive in the Permit Center 15 minutes before your appointment and check in with the customer service representative. If you plan to complete this process remotely, you should login at least 10 minutes before your appointment.