Open Enrollment

PGCG Benefits 365 Social_Enroll OCTOBER 2020 A

Revised Open Enrollment Dates

Open Enrollment is your annual opportunity to review your coverage and select the benefits that are best for you and your family. The dates of Open Enrollment 2021 have been revised and will now begin on Monday, October 26, and end on Friday, November 6, 2020. 

Employees and retirees may have recently received a postcard in the mail with the previous Open Enrollment dates. The OHRM Benefits and Pensions team will send new postcards with the revised dates of Open Enrollment.

WATCH! Open Enrollment 2021 Kickoff Event

Did you miss the live Open Enrollment 2021 Kickoff Event? Don't worry. Watch the recording on YouTube.

Open Enrollment 2021 is Virtual

In light of COVID-19,  Open Enrollment 2021 will be completely virtual. You can enroll in your benefits online via Employee Self-Service (ESS), learn more about the 2021 benefits options by reading the guide, or watching an on-demand webinar, and you can call the new Open Enrollment Call Center with questions.

Benefits Decision Guide

We are excited to share with you the 2021 Benefits Decision Guide for employees and the 2021 Benefits Decision Guide for retirees. This guide will help you review your 2021 benefit options, walk you through how to enroll online, and provide you with additional benefits resources. 

How to Enroll

Use the How to Enroll - Quick Reference Guide to learn how to access Employee Self-Service (ESS) and enroll in your 2021 benefits. For additional assistance in How to Enroll, please review our new Open Enrollment 2021 Employee Self-Service video

Important Reminder: Check your Employee Self-Service (ESS) passwordYou will need this password to access ESS. If you do not remember your password, please contact the OIT Helpdesk at 301-883-5322

Open Enrollment Call Center ~ 1-844-816-0224

If you have questions about Open Enrollment, contact the Open Enrollment Call Center (1-844-816-0224) during the two-week enrollment period (Oct. 26 - Nov. 6) Monday-Friday 8:00 am to 6:00 pm EST and Saturday 10:00 am to 2:00 pm EST. Benefits counselors will be available to answer your questions and assist with enrollment.

  1. New for 2021
  2. What You Need to Know
  3. What You Need to Do
  4. Resources to Help You

NEW! iBenefit Concierge Services

The new iBenefit Concierge service will provide you with the opportunity to speak with Benefits Counselors via a virtual call center or through scheduled one-on-one appointments. Benefits counselors will educate employees on their benefits, answer questions, and assist employees in the enrollment process.

iBenefit QR code
Schedule a One-on-One Appointment

Benefits Counselors will be available for appointments throughout Open Enrollment to help you understand your benefit offerings and make the best choice for your family. Review your 2020 benefit elections before scheduling your appointment. Each appointment will be 20-30 minutes and all calls are confidential. Individuals can sign up for an appointment online or through our QR code.


NEW! Medical Opt-Out Credit Process

If you elected the Medical Opt-Out Credit last year and you want to continue it in 2021, you must enroll using Employee Self-Service (ESS) and provide proof of coverage in another medical plan. Complete the Medical Opt-Out Cover Form and submit a copy of your medical card to the Benefits Division by Friday, November 6, 2020.

NEW! Flexible Spending Account Now with Benefit Strategies

Effective January 1, 2021, Benefit Strategies will be our new provider for Flexible Spending Accounts. Employees currently enrolled with ConnectYourCare may continue to use their FSA debit card through the March 15th grace period in order to use the funds from the 2020 plan year.

Employees who enroll in the Healthcare Flexible Spending Account for the plan year 2021, will have the opportunity to roll over up to $550 in unused funds from the previous plan year. Remember, you must enroll in a Healthcare and Dependent Flexible Spending Accounts (FSAs) each year through Employee Self Service