Lakisha Pingshaw, Cable Administrator and Lavette Broussard, Cable Coordinator
Prince George's County Government
Largo Government Center
9201 Basil Court, Suite 250
Largo, MD 20774
The Cable Commission was formed through the establishment of Prince George’s County Code 5A-119. The Cable Commission adjudicates subscriber complaints involving customer cable service or any other cable-related product or service.
The Prince George's County Cable Commission meets each month and the meetings are open to the public.
| Cable Complaints If you have a complaint about any aspect of your cable service, you are welcome to file a complaint in various ways.|
|Customer ServiceThe Cable Office offers assistance resolving cable television service issues with franchise providers Comcast and Verizon.
||Frequently Asked QuestionsThe Cable Office has answers to most commonly asked cable questions.|
|Simplifying Your RightsThe Cable Office provides a brochure packed with information about your rights when dealing with your cable provider.
||Cable EquipmentCable equipment must be returned or exchanged within the municipality where service was delivered.|
|Incorporated Municipalities If you live in an incorporated Municipality, it is likely that the Municipality grants and enforces its own franchises. In that case, Prince George's County has no authority.
||Request A SpeakerThe Cable Office would like to increase awareness of the assistance the Cable Commission offers county residents to help resolve cable issues.|
|Regulations & OrdersThe Prince George’s County Cable Commission was established to govern the county’s cable franchises.
||Media OrganizationsThe heart of the community, get a glimpse inside of Prince George's County award-winning television programming.|
|Senior CitizensFor Senior Citizen Discounts on Expanded Basic and Preferred Service to subscribers 65 years or older, please contact your cable provider for more information and frequently asked questions.
||Safety PrecautionsAs a safety precaution, we recommend that customers request Comcast and Verizon employees show proper identification prior to performing any service call.|