The Cable Commission was formed through the establishment of
Prince George’s County Code 5A-119. The Cable Commission adjudicates subscriber
complaints involving customer cable service or any other cable-related product
The mission of the Prince George's County Cable Commission is to
advocate for and protect the public interest in the regulation and the
development of the cable communications systems.
The Commission is comprised of 5 voting members appointed by the
County Executive for terms coterminous with his and confirmed by the County Council. Each member shall serve until his successor is appointed and
qualified. One (1) of said members shall have practical experience and/or educational
qualifications in the field of cable television; one (1) of said members shall
be a Certified Public Accountant; and three (3) of said members shall be of the
public at large, provided that one (1) of said members shall be a
representative of the Prince George’s Municipal Association. The Chairman of
the Commission shall be a public member, designated by the County Executive and
confirmed by the Council pursuant to Section 322 of the Charter.
The current Cable Commissioners are as
If you live in an incorporated Municipality, it is likely that the Municipality grants and enforces its own franchises. In that case, the Prince George's County Cable Television Commission has no authority over cable television matters within that incorporated municipality. However, the Cable Television Commission will work with you to locate the appropriate contact in your Municipality. Additionally, your "franchise authority" information is located on your cable bill.
Limitations of the Cable Commission
The Cable Commission has the authority to assist customers with billing and credits, service quality, service interruptions and outages, and damage from construction issues. The Cable Commission has no authority to order the cable providers to carry specific channels, offer a per channel pricing, or reduce the cost of cable service. The Cable Commission only has authority to ensure that the rates for cable equipment and basic services (local broadcast and cable channels) comply with federal rate regulations.
The Prince George’s County Cable Commission was established to govern the county’s cable franchises. The pdf links below access the documents involved in the process of managing the county's cable franchisees.