Functional Areas

Program Management Office (PMO)

Example Subcategories:

  • Business Process Re-engineering (BPR)
  • Gap Analysis
  • Best Practice Alignment
  • Change Management
  • Portfolio Management
  • Project Management
  • Project Coordination
  • Earned Value Management
  • Risk Management
  • Legal IT Review
  • Task Order Creation
  • Training
  • Quality Assurance/Quality Control (QA/QC)

Application/Software Engineering

Example Subcategories:

  • Website Redesign & Maintenance
  • Software Library
  • Database Administration
  • Graphic Design
  • Geographic Information Systems (GIS)
  • Mobile Application Development and Support
  • Data Acquisition/Imagery
  • Intranet/Extranet, Portal Maintenance & Support
  • Desktop/ Client Server Application Development & Maintenance
  • Business Intelligence/Data Warehousing
  • Online Video Content Creation, Delivery and Maintenance
  • Audio /Video Transcript and Caption Services
  • Section 508 Compliance, Evaluation and Auditing Services

Datacenter/Facilities Management

Example Subcategories:

  • Audio/Visual
  • Cabling
  • Continuity of Operations Planning/Disaster Recovery (COOP/DR)
  • Green Initiatives
  • Mainframe Maintenance
  • Mainframe Production Control & Computer Operations
  • Energy Audits
  • Datacenter Moves & Maintenance
  • Cloud Based Hosting
  • Unified/Telecommunications
  • Satellite

Service Desk Support

Example Subcategories:

  • Managed Services
  • Asset Management
  • iMacs
  • Desktop Imaging
  • Application Installs & Upgrades
  • 311 Call Center
  • Configuration Management
  • End User Support
  • Service Catalog Management
  • Knowledge Base Management

Enterprise Architecture and New Technologies

Example Subcategories:

  • Workstation Refresh
  • Server Virtualization
  • Network Management

Information Security

Example Subcategories:

  • Independent Verification and Validation (IV&V)
  • Identity Management
  • Audits
  • IT Governance

Documentation and Technical Writing

Example Subcategories:

  • Content Management
  • Policies & Procedures
  • Curriculum Development
  • Computer Based Training Development
  • Surveys
  • Requirements Creation