FAQs / Common Violations
Q. My neighbor’s grass is very tall. Is this a violation and who should I call to report this?
A. The code requires grass to be in excess of 12” tall to be in violation. Complaints may be reported to the 311 call center for investigation.
Q. How many unlicensed vehicles can I keep on my property?
A. Only one wrecked, dismantled or unlicensed vehicle may be kept on private property and must be in an enclosed garage, not on the exterior property.
Q. Can I operate an auto repair business from my house or garage?
A. No. It is a violation of the Zoning Ordinance. Any repair activity must cease immediately.
Q. A house in my neighborhood is in disarepair and may be abandoned. What should I do?
A. Report the property to 311 call center for investigation.
Q. I am cleaning out my basement. Can I pile the unwanted debris in the rear yard until I am finished?
A. No. It is a violation to store rubbish and debris in your yard.
Q. There is a vacant lot with a large amount of debris. Who would handle getting the debris removed?
A. A vacant, unimproved lot (no house/structure) would be handled by the Property Maintenance Section. Contact the 311 call center and be sure to advise that there is no structure on the lot.
Q. I live in an apartment and I have problems inside the unit. Who do I report this to?
A. If you have reported the problems to the management office and the problems have not been repaired in a reasonable length of time, contact the 311 call center to report the problems. An investigation will be conducted.
Q. I am moving and would like to rent my house out. Do I need a permit to do so?
A. Yes, you would need to apply for a rental license in order to rent your house. The license is $75.00 for a 2 year license.
Q. My neighbor has a pool with stagnant water. Is this a violation?
A. Yes, pools containing stagnant water or pools in disrepair are in violation of the housing code.
How to File a Complaint
To file a complaint, please call 311 or visit County Click 311. Please include the address of the property in question and a brief description of the alleged violation.