Seconds count during an emergency and it is important that citizens understand what happens when they call 9-1-1 to get help during a fire, medical emergency or a crime.
To get help to callers quickly, we try to help citizens understand when to call 9-1-1, how to use the 9-1-1 system, the information the caller needs to provide when calling 9-1-1, and the process of dispatching the police, fire, Sheriff or EMS personnel to the emergency.
Public Safety Communications is committed to making sure our citizens know what happens when they call 9-1-1 for help. An informed consumer is better able to help us help them get the right level of help as soon as possible. As a result, Public Safety Communications has developed several public education videos.
We invite you to click on the links to our videos and public education brochures listed below to better understand what happens when you call 9-1-1, why we ask so many questions, and how we save lives every day.