Seconds count during an emergency and it is important that citizens understand what happens when they call 9-1-1 to get help during a fire, medical emergency or a crime. To get help to callers quickly, we try to help citizens understand when to call 9-1-1, how to correctly use the 9-1-1 system, and the information the caller needs to provide.
Public Safety Communications is committed to making sure our citizens know what happens when they call 9-1-1 for help. An informed consumer is better able to help us help them get the right level of help as soon as possible. As a result, Public Safety Communications has developed several public education videos.
We invite you to click on the links to these videos to better understand what happens when you call 9-1-1, why we ask so many questions, and how we save lives every day.