What:
Cable Commission Meeting
When:
Thursday, November 19th, 2009 6:30pm
Where:
Largo Government Center
9201 Basil Court
Largo, Maryland 20774
Room 445
All meetings are open to the general public.
Deborah Jiles and Nate Archey
(301) 952-3990
County Adminstration Building
14741 Governor Oden Bowie Drive Upper Marlboro, MD 20772-3050
Hours: Monday through Friday, 8:30 a.m. through 5:00 p.m. (except holidays)
The Cable Television Commission enforces the County's
franchise agreements with Comcast Cable Communications
and Verizon Maryland, Inc. Prince George's County cannot set rates nor
require the carriage of certain cable channels on the cable system.
If you have a complaint about any aspect of your cable service, including billing, call
Comcast at (301) 499-1980 or (301) 731-4260 or Verizon at 1-877-434-6788.
Or, contact either company on-line at
www.comcast.com and http://www.verizon.com/fiostv. You
must give both companies an opportunity to resolve the complaint.
However, if you are unable to resolve the complaint, you may
contact the Cable Television Commission at (301) 952-3990 or fax
(301) 952-3030.
The Cable Television Commission recommends as a safety precaution, that subscribers
request that Comcast and Verizon employees show proper identification prior to
performing the service call. Comcast offers a Senior Citizen Discount on
Expanded Basic and Preferred Service to subscribers 65 years or older. Comcast
subscribers can contact customer service, at (301) 499-1980 or (301)
731-4260 for more information or for frequently asked questions visit
www.comcast.com. Verizon does not offer a Senior Citizen
Discount, however for frequently asked questions contact customer service at
1-877-434-6788 or visit http://www.verizon.com/fiostv.
The Cable Television Commission meets each month and the meeting is open to the public.
The Commission meetings are scheduled for the fourth Wednesday of each
month at 6:30pm in the Largo Government Center. Because schedules can and do
change, we advise you contact the Cable Television Division at (301) 952-3990
to confirm the date and time of the next meeting.
If you live in an incorporated municipality, it is likely that municipality grants and
enforces its own franchises. In that case, the Prince George's County Cable
Television Commission has no authority over cable television matters within
that incorporated municipality. Your "franchise authority" information should
be on your cable bill.
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