Office of Community Relations (OCR)
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Chris Osuji, Director
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Contact: Sylvia Taylor
Tel: (301) 952-4729
Fax: (301) 952-4244
County Adminstration Building
Room L202
14741 Governor Oden Bowie Drive
Upper Marlboro, MD 20772-3050
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Mission
The mission of the Office of Community Relations (OCR) is to promote the goals and programs of the County Executive by fostering good community relationships, and by addressing the needs of citizens of Prince George's County.
Description of Services
OCR Office Brochure
OCR is committed to earning the citizens' trust by putting their needs
first. We have a new attitude of common sense government that works better
and costs less. Providing first-class service is more than just a slogan
to us. It is our commitment to find out what citizens want and then continually
improve the ways we deliver services to meet their expectations.
Accountability, information sharing and public trust are the cornerstone
of the agency’s new business culture. Today, the agency is stronger,
abler, focused and more proactive in the communities across Prince George's
County.
OCR benchmark is performance-based and our new logo is "Putting
Citizens First". OCR is striving to give our citizens a One-Stop
Shop. We are a seamless system, customer-relations driven, and the first
point of contacts for information.
The tasks are accomplished through timely and effective responses to
citizens' concerns, and by providing first-class service on vital county
services.
- Acts as a liaison for citizens with needs involving County agencies,
quasi-public entities and businesses
- Establishes working relationships and agency agreements with
entities that provide services to County residents
- Works collaboratively with community groups and businesses
to build and promote livable communities in Prince George’s County
- Promotes inter-group harmony and community tranquility by
training facilitators to mediate (vs. debate) community disputes to
achieve resolutions satisfactory to all parties.
- Conducts study circles that promote understanding of neighborhood
dynamics, cultural awareness, police-community relations, domestic violence,
hate crimes, and youth related issues.
- Offers workshops on reduction of prejudice, racism, sexism
and conflict resolution.
- Conducts Needs Assessment Survey in order to become more
proactive in meeting citizens' needs
- Participates in public forums by attending neighborhood meetings
- Receives and resolves citizens' complaints
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