Call-A-Bus is a demand response curb-to-curb service. Service is available to all residents of Prince George’s County who are not served by or cannot use existing bus or rail services. However, priority is given to senior and disabled persons. Disabled persons must provide their own escort, if needed. Service animals are allowed for the visually impaired.
Reservations can be made up to fourteen (14) days in advance by calling 301-499-8603 between 7:30 AM to 4:30 PM, Monday through Friday (excluding County holidays). Hours of service are 8:30 AM to 3:30 PM, Monday through Friday (excluding County holidays). Same day requests are accepted, but are subject to availability of resources. When reserving a trip, please be sure to indicate if you will need special assistance, such as a wheelchair lift or escort. Once your trip is scheduled, you will be required to call back the day before your trip to confirm your reservation; otherwise, your reservation may be cancelled. Please be ready for pick-up 15 minutes prior to your scheduled time and be waiting at a location where you are visible to the driver. Due to traffic congestion, please wait 15 minutes before calling to verify if your trip is late.
For more information, please call 301-499-8603.
Riding Call-A-Bus
Be ready in advance of scheduled pick-up time.
Be courteous to your fellow passengers and the driver.
No eating, smoking, or drinking while on the bus.
Please use radios or tapes with earphones only.
Avoid changes in your trip. If you have to change your trip destination or time, advise the driver well in advance. Your trip has been pre-scheduled and changes may adversely affect other passengers.
As all trips are scheduled for multiple pick-ups throughout the day, the drivers are unable to wait more than 15 minutes.
Fares
Fares are based on one-way trips and are payable upon boarding. Escorts ride free. Please remember to have exact change. Drivers cannot make change or handle the fare.
Regular Fare: $1.00
Senior Citizens: Free *
Persons with Disabilities: Free **
Persons with valid Medicare Cards: Free
*60 years and older - a driver's license, Maryland ID card, Medicare card, Metro Senior SmarTrip card, birth certificate, or passport may be used as proof of age.
**A Medicare card, Metro Disabled ID card, MetroAccess card, Social Security Disability statement, or doctor’s note may be used as proof of disability.
Nutrition and Foster Grandparents Programs: Free
Medical and General Transportation Programs: $.50.
Senior Transportation Services (STS)
The Senior Transportation Services (STS) Program provides regularly scheduled transportation throughout Prince George's County to senior and disabled County residents. Service is provided Monday through Friday (excluding County holidays). Participants must provide their own escorts, if needed. Transportation is only provided curb-to-curb.
STS provides transportation for a number of programs for senior citizens. The Department of Family Services, Aging Division, offers a variety of programs designed to assist older adults throughout the County. The transportation programs are described below.
Nutrition Program - Senior County residents may receive free transportation to strategically located group sites for a nutritional lunch and companionship. Senior residents, who are homebound and cannot attend a nutrition site, may be eligible to have meals delivered to their residence. Any person 60 years of age or older may be eligible, as is a spouse of any age when accompanying the age-eligible spouse. The hours of operation are: Monday through Friday, 10:00 AM – 2:00 PM, at sites throughout the County. Transportation is also provided for the Foster Grandparents Program. For more information or to enroll in these and other STS programs, please contact 301-265-8487.
Medical Program - Senior and disabled County residents may receive transportation throughout the County for medical purposes, especially dialysis. Residents may call 301-499-8603 up to fourteen (14) days in advance to schedule routine medical appointments. For those seeking on-going or permanent transportation for medical purposes, such as dialysis treatment, please send your written request to: Prince George's County, Office of Transportation, 9400 Peppercorn Place, Suite 320, Largo, MD 20774, Attention: Transit Division.
General Transportation - Limited transportation is provided for County seniors to visit senior activity centers, for shopping trips and other recreational purposes. Those wishing to participate in these programs should call 301-499-8603 or write the Office of Transportation.
Frequently Called Numbers
Programs
Phone Number
Senior Information and Assistance
301-265-8450
Aging Division
301-265-8450
Assisted Living Subsidy
301-265-8450
Elder Abuse
301-265-8450
Employment for Seniors
301-265-8487
Foster Grandparents
301-265-8450
Health Insurance Counseling Program
301-265-8450
Nursing Home Ombudsman
301-265-8450
Nutrition
301-265-8450
Retired Senior Volunteer Program
301-265-8450
Maryland Relay
800-735-2258
Municipal Call-A-Bus Programs
In addition to Prince George’s County’s Call-A-Bus Program, the following municipalities also provide their own local Call-A-Bus service. Please contact your local community service at the telephone numbers listed below for rates, days of service, and hours of operation:
Municipality
Phone Number
Town of Berwyn Heights
301-474-5000
City of Bowie
301-809-2300
Town of Capitol Heights
301- 336-0626
City of College Park
301 345-8100
Port Towns of Bladensburg, Cottage City, and Colmar Manor